The air conditioning in my personal home went out Saturday night, about 10 PM. By 2 AM it was 95 degrees inside. The News said it was going to be 108 Sunday.
I sent a text to everyone that was on this list at 5 AM. Jim Herald contacted me at 7 AM, came out at 7:45 am, diagnosed what was wrong with my unit, explained what I need to do to prevent this in the future, had the parts on his truck, AND had it working again by 8:40 AM.
To their credit, the others on the list did text me back - later that afternoon.
I cannot recommend Jim highly enough. If you have questions, please feel free to contact me.
-Greg
Greg Wilson
The REI Mentor